Refund and Returns Policy

Effective Date: 01/05/2026

Overview

CAVRA operates on an inquiry-based model. Products displayed on our website are presented for catalog and inquiry purposes. Orders, availability, pricing, and delivery details are confirmed manually before purchase.

Returns

If a return is accepted, the item must be unused, in its original condition, and returned with its original packaging.

Non-Returnable Items

Customized or personalized products
Used or damaged items
Items without original packaging
Products damaged due to misuse

Refunds

Refunds are reviewed after the returned item is received and inspected. If approved, the refund will be processed using the agreed payment method.

Exchanges

Exchanges may be offered depending on product availability and the condition of the returned item.

Shipping Returns

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Contact

For questions about returns or refunds, contact us:

Email: contact@cavraleather.com
WhatsApp: https://wa.link/vu8geh